Qatar Airways Office in Jakarta
Are you planning to fly to Jakarta or another city in Indonesia and are having trouble with Qatar Airways' online booking or check-in tool? Are you looking for information on its latest offers or would you like to submit a claim for lost baggage or a canceled flight? Here are the contact details for its customer service:
City Office
Address: Grand Indonesia, Jl. M.H Thamrin No 1, RT.1/RW.5, Menteng, Jakarta, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Office Working Hours: 9AM–6PM (Sunday: closed)
Phone Number: +62 21 2358 0622/11
Airport Office
Address:4th floor, 15126, Management Building Terminal 3, Soekarno Hatta International Airport, Jakarta, Indonesia
Working Hours: 8:00 am - 10:00 pm
Phone Number: +62 21 8082 2183
If your question concerns a basic service such as purchasing extra baggage or registering for the Privilege Club loyalty program, you can first consult its FAQ before contacting its customer service.
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Dear Qatar Airways,
I plan to flight with Qatar Airways to Antigua & Barbuda on end oof January.
I checked the routes are Jkt – Doha – Miami – St. John’s.
In the flight details, I will transit in Miami for about 2.30 minutes to change planes from Qatar Airways to American Airlines. My question is whether during the transit I have to exit the border controller and need a transit visa, or I stay at the same airport without having to exit the border controller and then I can continue my journey to St. John’s without having to take care of the transit visa?
This is my doubt so that I don’t get into trouble, because I don’t have an American visa and I don’t want to leave the airport or border controller area.
Thank you
Dear Qatar Airways
We have bookings with QR membership included on the tickets. The booking reference is OEKBCW.
Could you please inform us what level status for this membership?
Thank you.