Qatar Airways Office in Addis Ababa (Ethiopia)

Situated in the bustling Kazanches commercial district, next to the Grand Yordanos Hotel, the Qatar Airways office in Addis Ababa exemplifies the airline's commitment to exceptional customer service and proficient travel management in Ethiopia. Located in the Hayat Tower, this office is crucial in connecting Ethiopian travelers with Qatar Airways' expansive global network, offering expert flight reservation services.

The Addis Ababa team specializes in meeting the varied travel needs of their clients, ensuring that each journey aligns with Qatar Airways’ high standards of comfort and efficiency. From planning complex international itineraries to handling urgent travel requests, the office combines Qatar Airways' global service quality with local expertise, providing a seamless and exceptional travel experience for every customer.

Addis Ababa Office Contact Information

  • Address location: Qatar Airways, Hayat Tower, Kazanches commercial district, next to Grand Yordanos Hotel, Addis Ababa, Ethiopia, P.O.Box 100790
  • Email:
  • Phone Numbers: +251 11 554 4040 / +251 11 554 4638

Traveler Needs and Services from Addis Ababa office

  • Providing efficient assistance for urgent flight bookings.
  • Arranging comprehensive travel plans for groups and families.
  • Offering a variety of fare options to accommodate different travel requirements.
  • Assisting passengers with special needs for a tailored travel experience.
  • Managing safe and secure arrangements for unaccompanied minors.
  • Customizing services for passengers with particular health requirements.
  • Facilitating changes in flight dates and destinations as per customer needs.
  • Updating passenger details in existing flight reservations.
  • Assisting with rescheduling flights due to personal or emergency situations.
  • Addressing complications arising from flight delays or cancellations.
  • Helping passengers with rebooking and alternative travel solutions.
  • Advising on excess baggage policies, including fees and limitations.
  • Handling inquiries about special or oversized baggage.
  • Clarifying baggage allowances, size, and weight restrictions.
  • Ensuring a streamlined check-in process for a stress-free airport experience.
  • Providing guidance on airport security checks and boarding processes.
  • Offering information about airport amenities and lounge access.
  • Assisting with questions about flight schedules and operational timings.
  • Providing information and assistance related to Qatar Airways’ loyalty programs.
  • Helping travelers understand loyalty program benefits and point redemption.

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